Language

Features

  • just select the category option
    what kind of help you need

    Simply select the topic you want to ask about and you will be connected to a Trip Advisor.

  • Ask a Trip Advisor

    Our multilingual Trip Advisor is here to help you!
    Directions, store search, tourist information, recommended places? Ask us anything!

  • GPS function for efficient guidance

    Your current location will be shared with the Trip Advisor, making it easy to search for your destination and get directions.

  • Featuring with chat function

    URLs with your destination or store information will be sent via chat.
    You can also view the chat screen while talking. If the Trip Advisor needs some time to investigate, you can continue to communicate using the chat function.

Frequently Asked Questions

  • The first time you use the app, the first 5 minutes are free.
    After that, it costs 500 yen to start a call, plus 500 yen for every additional 5 minutes of call time.
    If a call ends within 5 minutes, any remaining time will not be carried over.

  • It’s simple to get directions, search for routes, or find transfer information, thanks to GPS sharing your current location.
    Responses are provided by a real Trip Advisor, not a machine or AI, ensuring they cater to your specific needs, such as ‘for a large group,’ ‘the easiest route,’ ‘the quickest way,’ or ‘the most affordable option.’
    You’ll also receive valuable local insights, like recommendations for nearby highly-rated restaurants or suggestions on where to eat.
    Additionally, the Trip Advisor can help with practical concerns, such as ‘Where can I buy sanitary products?’ or ‘I’m having trouble understanding the staff at the store—could you translate for me?’

  • The service area covers allover Japan.

  • Call time is only counted during the conversation.
    It is paused while the Trip Advisor is conducting research.
    If additional time is needed, the Trip Advisor will either call you back or respond via chat.

  • If your first call lasts less than 5 minutes, no credit will be carried over for the remaining time.

  • To avoid any misunderstandings, we do not make reservations on your behalf.
    Please contact us, and we will guide you on how to search for stores and make reservations.